At the end of the day, people won’t remember what you said or did, they will remember how you made them feel.
– Maya Angelou
At Arbor Lodging Management, our employees are essential to our success. We all strive to live by the Arbor Lodging Guiding Principles, which set the tone for how we treat each other and our guests.
We also go the extra mile to ensure our people feel recognized and properly rewarded. We offer a wide variety of benefits, bonus and recognition programs, and competitive salaries. And our employees respond; we have more than a 75% participation rate in our 401K.
We thank all of our team members, past and present, for all of your contributions as you have helped us grow into one of the largest (and we’d like to think best!) hotel ownership and management companies in the country. We are so grateful and incredibly lucky to have, at its core, a company that is made of amazing people.
Operate and act with integrity in all
you do, even when it is not
convenient.
Take ownership and deliver
results.
Embrace diversity; respect individual
opinions and ideas.
Be kind, passionate
and hospitable.
Go above and beyond to exceed
expectations and pursue thoughtful
change.
It is likely more than a coincidence that Vamsi and I met in High School. Those formative years significantly influenced the way we manage Arbor Lodging Management and why we think it’s a unique place to work. In school, our classes were taught around an oval table instead of in a lecture-style classroom. Classes were more of a conversation in which each person’s distinct voice was heard and considered equal.
This way of identifying matters of importance, advancing dialogue, and identifying solutions left a deep impact on the way we think and operate. It was so impactful that it was inevitable that Arbor Lodging Management would one day operate this way. We are stronger as a team and at our best when everyone is contributing.
We started the company with just the two of us working out of a small, windowless office in New York. During the early years of the company, Vamsi and I wore multiple hats, took chances, and made our share of mistakes, but we always kept moving forward and reflected on our experiences to get better – a process that is still part of the way we do things at Arbor Lodging Management.
We’re extremely proud of the growth we’ve experienced since our modest beginnings. Today we are a leading hotel management company with a national portfolio of hotels (we are approved for management by Marriott, Hilton, Hyatt, Choice and IHG), work with an incredible team of over 1000 associates around the country, and are still hungry to grow.
Sheenal Patel, CEOWe are committed to the health and safety of both our invaluable Arbor Lodging Associates and to all of our Guests we have the privilege of serving. In an effort to Lead with Heart, we are Doing the Right Thing by following CDC guidelines and implementing a variety of safeguards to protect all those on property. We are all in this together and in the midst of solidarity and support, we continue to Celebrate Differences and realize that accommodation expectations may vary. We will continue to Aim Higher in providing visitors and team members with peace of mind during this challenging time. It is more important than ever for our company to Be Accountable in addressing the concerns caused by the COVID-19 pandemic. Within each of our properties, our teams have adhered to brand specific and CDC guidelines including strict sanitation practices, use of sanitation stations at entrances and in public spaces, cleansing of high-touch areas every hour, sanitizing room keys, specific COVID-19 training for each position in the hotel, enforcing use of face masks at all times while on property, checking temperatures at the beginning of each associate’s shift, maintaining social distancing in seating areas, and new protocols for room cleanings. For more information about our established procedures and guidelines, please contact us.